We know your gift is important to you and that timely delivery to make sure it arrives on time is also super important. That's why we always aim to produce and dispatch your gift as soon as we can.
Usually that means within 1 working day, on orders placed before 4pm. So if you order on Wednesday at 3pm, we'll aim to make and dispatch it on Thursday. Because we're a small business though this can sometimes run over into 2 days, when we're busy.
Due to the nature of some of our items this isn't always possible. Certain items take a minimum of 2 days because of the very production process that makes them so lovely. Where this is the case we'll mention it on the product page so it's clear to you when you order.
All our gifts come with free delivery to the UK. Yes, free delivery! Even on our bulky framed prints. So you know that the price you see on the page is the price you'll pay, with no nasty surprises or additional £4.95 charges on top of the gift that you often see!
We don't like having another fiver added to the price when we buy things online and we don't think that you should have to either.
Our items are always dispatched via Royal Mail First Class and tracked as they leave the building so you can track them online to see where it is in the process, meaning peace of mind for you.
If you have any questions regarding postage, packaging or delivery then please get in touch at firstname.lastname@example.org or call on 01246 418 500.